top of page

help

Questions & Answers
Is your website secure?

all payments are made via a secure browser and all information will be kept free from

spam and third-party individuals apart from making payments or award nominations e.g.

(paypal, Ipswhich or "Indie" Awards) please read our privacy policy for in depth details.

 

Does your services extend internationally?

yes absolutely, almost all of our services are made to accomodate entrepreneurs everywhere.

if you have any questions please do not hesitate to contact us, the information is listed at the bottom of our website 

 

Why am I paying up front and is there a payment plan?

theindiejourn.com delivers on-time projects, unfortunately not everyone pays as agreed (in times past it would take weeks and months at a time before we recieved payment, the same went for 'payment installments') moving forward to avoid this we now must be paid at least 90% in advance and the full remainder prior to completion. payment plans are weekly not monthly, to enter into a payment plan a deposit of $175 or at least 50% (whichever is greater) prior to work, must be recieved. *in any event if money isn't received by the agreed due date: websites will not be published and automatically becomes included on website as part of our portfolio.  

 

 

What forms of payment do you accept?

paypal is secure, free, fast, and allows you to make payment from the comfort of your office, this is our preferred method. we accept payment via western union and will only begin project when the full amount 'as agreed' has been received. we do not accept personal checks at this time, and will begin working as soon as the business or cashier's check has cleared.

 

Why do I have to sign an agreement?

agreements are required in order for us to work any project, protects both theindiejourn.com and it's business clientele, and defines key important elements of our services and limitations. this is necessary so that all parties are aware of what to expect and how to carry out the transaction as smoothly as possible. 

 

How can I get a in-person interview?

in-person interviews are arranged by appointment only. you may contact our editor in our press section at the bottom of the page, with your news and contact information 

 

How can I be featured in The Independent Journal Magazine?

at this time, you must be contacted by our editors to be featured in the magazine.

you can however share your product launches, new releases, and upcoming events with 

our editors, for possible inclusion in an upcoming issue or publication on our blog.

 

Are you open to new collaborations and ventures?

yes we are, if it has to do with anything positive, or business growth it will definetly pique our

interest. our contact information is listed at the bottom of this webpage.

 

How come no one's answering my calls?

we do apologize for any inconvenience, if you leave a message your call will be addressed as quickly as possible. our hours of operation are

Mon-Fri 10:00am-3:00pm 

 

 

bottom of page